Laser Machine FAQs

Frequently Asked Questions About AP Laser Machines And What Is Required for Operation

FrequentlyAsked Questions

Below are some questions many clients have when they first contact AP Lazer about where to start when it comes to laser machines.

The questions below may address many initial concerns you may have. If you have a question that is not addressed here, send us an email, or chat live with a representative.

Is there any laser machine maintenance?

Routine maintenance will keep your equipment running smoothly and efficiently. Keep the rails clean and free of debris by wiping them down on a weekly basis and using a 3-in-1 oil. Regularly cleaning the lens and mirrors will keep them from getting damaged. Over time, the laser tube will need to be replaced. The normal life expectancy ranges with wattage. A 30-watt tube is 1500 hours, 60- and 90-watt tube is 8,000 hours and the 100-watt tube is 10,000 hours.

Where are the laser machines manufactured?

AP Lazer machines are assembled and shipped out of our manufacturing plant in Windsor, Ontario. They are manufactured with high-quality parts custom-designed by AP Lazer. We stand behind the quality and service of our laser machines. All laser machines come with set up assistance, 24/7 technical support and an unrivaled warranty. All AP Lazers are inspected and tested before shipping.

What are the consumables?

As with all laser machines, the tubes, mirrors, and lenses have to be replaced with use. Our machines are covered by an unrivaled 3-2-1 Warranty: three-year parts, two-year tube, and mirror and one-year lens warranty. *The SN1812 has a sightly different warranty. Ask your representative for more details.

Do you offer financing options?

Yes, we offer many financing options. See our Financing page for additional information, or you fill out our Financing Application online to get pre-approved.

What materials can be cut or engraved?

Our laser systems are capable of engraving and/or cutting a wide variety of materials. Download the Materials List, or view the Applications Page.

What kinds of graphics can AP Lazer Laser machines cut/engrave?

The RDWork v8/ system supports the following formats: Vector format: dxf, ai, plt, dst, dsb, and related formats. Bitmap format: bmp, jpg, gif, png, mng, and related formats.

What are the computer requirements?

AP Lazer machines are compatible with Windows® XP/7/8/10 both 32-bit and 64-bit operating systems. The file transfer is performed via USB connection to the computer at speeds up to 500 KB per second or via USB flash drive direct transfer.

What is the largest size material I can engrave?

Due to it’s removable laser top and open architecture, All AP Lazer machines are designed to accommodate virtually any material, regardless of weight, shape, or size. Engrave items as small as a name plate to as large as a table.

What comes with the AP Lazer Laser machine?

All AP Lazer machines come standard with accessories and software, including a mechanical lift cart, protective eyeglasses, photo processing and laser software (CorelDraw Suite, PhotoGrav, and RD Works), laptop, exhaust blower, AP rotary tool, and air assist system. LightBurn software is also included with models: SN1812LR and SN2616LR.

Is the AP Lazer machine easy to learn and use?

Yes! Our set up assistance will help get your laser machine up and running in no time. In addition, we provide detailed manuals, 24/7 technical support, online videos and exclusive access to our AP Lazer University online learning center. Whatever your preferred method of learning is, we have you covered.

Is the AP Lazer only for engraving granite?

Of course not! Although created for and first used in the monument industry, the AP Lazer can engrave/cut a wide variety of materials. You will be able to cut through thicker pieces of acrylic, plastic, or wood and blast through stone surfaces like brick or granite without any size or weight restrictions. View our list of popular engraveable materials.

What makes AP Lazer different than other laser machines?

Unlike its competitors, the AP Lazer system is a versatile three-part machine. Featuring an open-architecture design and Low Rider technology, AP Lazer machines are like no other laser on the market. Thanks to its versatility, AP Lazer machines allow for a variety of set-ups within a wide range of industries. Keep the laser top on its home base and it functions like a traditional ‘boxed’ laser machine. Remove the top from the home base and place it on the utility carriage to roll objects directly beneath the laser area or place over a conveyor belt. The equipped EZ-Leveling system and automatic sensors allow you to place the removable top directly onto any flat surface such as marble or granite flooring and engrave. See the AP Lazer difference for yourself.

How does the AP Lazer machine work?

A laser machine works by directing a very powerful laser beam at a precise focal length onto a variety of materials. Depending on the speed and power set, the laser beam will either remove the surface of the material or cut through it.